FAQ

1. How do I charge the CoolBreeze™ fan?

You can charge the device via USB cable (included) using any adapter, power bank, or computer.

2. How long does the battery last?

The 2000mAh battery lasts between 3 and 7 hours depending on the fan speed used.

3. Is it noisy?

No. It operates at less than 30dB, making it ultra-quiet and perfect for work, sleep, or relaxation.

4. How does the misting function work?

Just fill the water tank and hold the top button for 3 seconds to activate the cooling mist.

5. Can I use it outdoors?

Yes, it’s lightweight and portable—perfect for camping, travel, or outdoor use (avoid exposure to rain).

 


 

🚚 Orders & Shipping

6. How can I return the product?

You can return your product within 14 days of delivery. Contact our support team to initiate the return process.

7. How long does shipping take?

Shipping usually takes 7–12 business days. A tracking link will be provided once your order ships.

8. Is my order secure? 

Yes. We use encrypted payments and trusted couriers to ensure safety and reliability.